Moonlight face mask handmade. 3 layers, outer cotton fabric, 2 inner layers of certified microfiber fabric. Pocket, Washable. Wakakan
Moonlight face mask
Our reusable and washable face masks are available in two sizes, medium and small, which efficiently cover most adult faces. Protecting the nose and mouth and providing a comfortable fit.
You can adjust the elastic bands on each side of the mask, which go around your earlobes, with the small silicon lock at the end of it. There’s also an extra-long wire in the nose area, so you can shape it to fit comfortably.
All of our face masks are made with 3 layers of high quality fabric. The outer layer is cotton and the two inner layers are certified microfiber. They also have an inside pocket, should you want to add a filter.
Each cut of fabric is unique. On each photo you will find different designs with a number next to them. When you are ready to place your order, make sure to choose the number of the face mask you want. If the number is not available on the drop-down, it means that particular mask is no longer available.
These are ideal to protect yourself from dust, pollution, cigarette smoke, etc. On the last image you can find the certifications of the fabric we use.
Handmade in Spain by Wakakán
**Not intended for medical use**
Care instructions:
Do not use bleach
Wash with neutral detergent
Iron at medium temperature (140ºC / 280ºF from 10 to 15 seconds)
Tumble dry low
*After 25 washes, the microfiber starts to lose its properties
Recommendations:
Wash before using it for the first time
Avoid touching your face when wearing your mask, and when you get home, wash your hands before removing it.
Take off your mask touching only the elastic bands behind your ears.
Please note that we are a pet friendly business and even though we are extremely careful keeping our working environment clean, it is possible that a strand of cat hair could make its way to one of our items. If you are allergic, make sure to wash the face mask before using it the first time.
Even though we make an effort to depict the actual colors of our products, your monitor’s settings might affect how those colors are displayed on your screen.
Payments
Orders will be paid via Etsy Checkout, since it is an easy, fast and secure way to shop.
The payment must be made within 24 hours of having placed the order, otherwise it will be subject to cancellation.
Shipping from Spain
Before making a purchase, please make sure your Etsy shipping address is correct.
From the moment we receive the payment for an order, we have between 2 and 5 business days to prepare it and send it.
MAINLAND SPAIN
All our items are sent using TIPSA Economy service with tracking number, so you can trace your delivery.
To trace the package you must go to www.tip-sa.com and enter the tracking number we provided you when we marked your order as shipped.
BALEARIC AND CANARY ISLANDS, CEUTA AND MELILLA
Packages to these territories are sent as certified mail with tracking number, which can be looked up at www.correos.es
Customers in the Canary Islands are responsible for all duties and customs charges and must provide us their government-issued ID number, as it is required of us to provide it upon shipping.
US & CANADA
Orders of dog collars and leashes are shipped with FedEx, and you can track them right here on Etsy, or by going to fedex.com and entering the number we provided you when we marked your orders as shipped.
We do not ship to P.O.Boxes
International clients are responsible for all duties, customs charges, processing and transaction fees.
CAT COLLARS AND TOYS: these products are sent using certified mail with tracking from Correos (the Spanish postal service) however it is the country of destination’s postal service that is in charge of updating the package’s status once it has left Spain. If you are unable to see updates beyond the package leaving Spain when you enter the tracking number into www.correos.es, please contact your local post office to inquire about it.
INTERNATIONAL CLIENTS (OTHER THAN US AND CANADA)
All our international packages are sent using certified mail with tracking number from Correos (the Spanish postal service) however it is the country of destination’s postal service that is in charge of updating the package’s status once it has left Spain. If you are unable to see updates beyond the package leaving Spain when you enter the tracking number into www.correos.es, please contact your local post office to inquire about it.
If you would like to use an alternative, faster delivery service, please contact us before making the purchase.
International clients are responsible for all duties, customs charges, processing and transaction fees.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Our clients' satisfaction and that of their fourlegged friends is our priority, and therefore we hope you love every item that you purchase from our store. But if there is any problem with your purchase, don't hesitate to contact us to resolve it.
Our collars are available in different sizes. To know which size to choose, it is best that you measure your pet's neck before buying. If none of the available sizes fit them, contact us to make a personalized one for your pet.
Even though we do our best to provide great quality products for pets, our furry friends are often unpredictable.
We use 100% cotton fabrics for the exterior of our products, because it is softer on the dog's skin, leaving the most resistant materials (interlining and nylon webbing) on the inside to make it a safe item. For these reasons, we don't use other materials. But since we use 100% cotton, it is inevitable that is suffers from wear. How it can deteriorate depends on many factors, such as how much the dog pulls, how active he or she is and how long the item is exposed to the elements.
Therefore we cannot be held responsible for the deterioration that may occur from use, as well as any harm resulting from neglect, misuse, or abuse of our products.
If upon receiving an item you wish to return it or exchange it, you have 15 days to do so, as long as it hasn't been used. Shipping fees both of returning the item and shipping the new one fall on the customer.
Additional
If you have any special request (size, color, design) don’t hesitate to contact us. It will be a pleasure to answer your questions.
Wholesale orders are welcome, don’t hesitate to contact us with the details.
Our collars and leashes are handmade and reinforced with 4 seams, interlining and webbing, but still, any collar or leash, however durable, will eventually wear out. Please be safe and change your pet’s collar and leash when they start showing signs of wear.
All our products are made in a smoke free / multi-species environment.
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Jan 16, 2021
agmiller91011